How we communicate really matters, especially in the professional world. Here’s what a pandemic year taught us about how we can improve our conversational skills.
How we communicate — the words we use, the way we say them, our tone and body language — all influence the way we’re seen and received in the world, and can advance or inhibit career mobility. Pre-pandemic, LinkedIn reported that interpersonal skills and communication represent the No. 1 skill gap in today’s workforce. And in a business world that’s now conducted largely over videoconferencing and remote audio tools, that problem has only been only exacerbated in the last year.